Reach out to us via Live Chat or email us at crave@flave.com if you need further assistance.

About FLAVE & Subscriptions

What is FLAVE?

FLAVE is a nutritious, 100% plant-based meal delivery subscription service. It’s easy. It’s fresh. It’s super tasty.

How does the FLAVE subscription work?

FLAVE RUNNER’s subscription is fully customisable to suit your lifestyle. 

First, select your plan. There's a plan for everyone: 7, 10, 15 or 18 meals a week. 

Next, customise the frequency of your delivery. You can get FLAVE weekly, fortnightly, every 3 or 4 weeks. 

Then, mix and match your meal selections and add them to your box. 

Once you’ve subscribed, you can skip a delivery, change your meal selections all on your portal when you log in. 

If you’d like to increase or decrease your plan from 15 to 18, get in touch with us and we can resubscribe you. 

When does my order have to be submitted?

If you buy your subscription on a Thursday before 5pm, we’ll deliver to you Friday the following week. When in doubt, feel free to hit us up anytime using the blue chat button on the bottom right of the screen. 

Any changes to your meals must be made before 5pm every Thursday before your upcoming delivery.

When will my card get charged?

If you are a first time subscriber, you will be charged when you sign up.

Subscription renewals for existing customers will be processed on Thursday, for delivery Friday the following week.

When will my order be delivered?

Our delivery window is Friday between 7am and 6pm.

Do I have to be at home to accept my delivery?

No. You don’t need to be at home to accept delivery of your box; it will be waiting for you on your doorstep until you get home.

How much does FLAVE cost?

FLAVE plant-based meal subscription service starts at 89.95 for 7 meals a week. 

For 10 meals / box = 129.50 

For 15 meals / box = 185.50 

For 18 meals / box = 209.50 

Our meals can be shared across the household or if you’re a plant-based warrior, you can FLAVE everyday and get the most out of it!

Will I get charged when I pause or skip a week? 

No, we don’t charge you for skipping or pausing our subscription. When you’re ready to FLAVE again, you can resume your subscription anytime. 

I’m a part-time or a plant-based newbie? Can I try the box once?

Yes, absolutely. You can buy your first subscription and pause it anytime. It won’t affect your first delivery. We recommend pausing and not canceling because you can jump back on at a click of a button and manage your account from our portal.

About FLAVE Meals

Are FLAVE meals freshly made?

Yes! FLAVE meals are made fresh-to-order, and are delivered fresh, never frozen.

What is the shelf-life of FLAVE meals?

In the fridge: Your FLAVE meals will stay fresh and tasty for 7 days. 

In the freezer: Want your tasty FLAVE to last longer? Your FLAVE meals will stay perfectly delicious for 1 month. We do not recommend freezing salads and veggies. Do not defrost, heat on high for 1 minute and peel back the corner to reheat your favourite FLAVEs. 

All our meals have a ‘use by’ date as per our packaging.

How do I heat my meals?

Peel back the plastic corner & microwave for 2.5-3 minutes (depending on your microwave's wattage which varies from 800W to 1300W). Sit back, relax and get ready to be FLAVE’d.

How do you keep my meals fresh for so long?

With Modified Atmosphere Packaging (MAP) it’s NASA level stuff! Your meals are also always delivered fresh by courier in insulated refrigerated boxes with ice packs, which stay cold for 6-8 hours from delivery.

What steps does FLAVE take to keep me safe?

All our meals are produced using HACCP guidelines, which stands for Hazard Analysis Critical Control Points. HACCP is a meticulous preventative system developed in the 1960s by NASA and a team of food safety specialists. It’s used worldwide atevery stage of the food supply. This system enables us to consistently serve safe food by identifying and controlling possible hazards (biological, chemical, or physical) throughout the production flow.

Are FLAVE meals pre-portioned and ready to eat?

Yes! all FLAVE meals are delivered pre-portioned, and come with nutritional information, heating instructions and a full ingredients list - so you know exactly what you’re getting. No cooking required on your end.

Are your meal containers microwave-safe?

Yes. Each FLAVE meal comes in microwave-safe (and recyclable) container, covered with a plastic film. Our packaging DOES NOT leach out undesirable BPA when microwaved.

Safe Home Delivery.

Our contact-free delivery means your meals turn up at your door, fresh and ready to heat.